Privacy Policy

1. Introduction

Ukrainian Foods London ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Place an order or make a purchase
• Contact us through our contact form
• Subscribe to our newsletter or marketing communications
• Interact with us on social media

This information may include:

• Name
• Email address
• Phone number
• Delivery address
• Payment information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages you visit on our website
• Time and date of your visit
• Time spent on each page
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders, inquiries, and requests
• Send you marketing communications (with your consent)
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations
• Protect our rights and prevent fraud

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Sharing Your Information

We may share your information with:

• Service Providers: Third-party companies that perform services on our behalf, such as payment processing, delivery services, and website hosting
• Legal Requirements: When required by law or to respond to legal processes
• Business Transfers: In connection with any merger, sale, or transfer of assets

We do not sell your personal information to third parties.

6. Your Rights

Under UK GDPR and applicable data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at the information provided below.

7. Cookies

Our website uses cookies to enhance your browsing experience. For more information about how we use cookies, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@ukrainianfoodslondon.com
• Address: N4 1TG, London, United Kingdom